Effective Date: October 28, 2025
At TopHomeServics, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing information, and address when you book a service.
- Usage Information: Information about how you use our website, including pages visited, links clicked, and services viewed.
- Cookies and Tracking: We use cookies and similar technologies to enhance your browsing experience and provide personalized content.
2. How We Use Your Information
We use your information to:
- Provide and manage our services.
- Respond to inquiries and support requests.
- Process payments and manage bookings.
- Improve our website and services based on user feedback.
- Send promotional emails, only if you have opted in.
3. How We Share Your Information
We respect your privacy and do not sell your personal information. We may share your information with:
- Service Providers: Trusted partners who assist in delivering services (e.g., payment processors, maintenance professionals).
- Legal Compliance: When required by law, regulation, or legal process.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet is 100% secure.
5. Your Choices
You can:
- Opt-out of promotional emails at any time.
- Request access, correction, or deletion of your personal information by contacting us.
6. Children’s Privacy
TopHomeServics does not knowingly collect personal information from children under the age of 13. If we become aware of such data, we will take steps to delete it promptly.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this page periodically.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at [email protected].